WHO CAN BE A Fratelli Enterprise CUSTOMER?

We specialize in providing products to dollar stores, discount stores, pharmacies, convenience stores, super markets, grocery stores, distributors and OnLine sellers Anyone with Seller’s permit or Business license can buy from Fratelli Enterprise.

HOW DO YOU BECOME A Fratelli Enterprise WHOLESALE CUSTOMER?

Register your business information on our registration page here New Account

After registration, our  team will review your account,  if accepted then you will be ready to place your first order online.

DO WE REQUIRE MINIMUM ORDER ?

We do require a minimum order of $1000. Our sales team will contact you to confirm your order and collect your payment after your order is placed “shipping charges may apply”.

-W.I.C & Tobacco & Vape products are not included with order minimums. .

DO WE SHIP TO A RESIDENTAL ADDRESS?

Yes in some cases, call us for more details.

DO WE SHIP TO AMAZON WAREHOUSE?

No.

PLEASE NOTE WE DO NOT PROVIDE PRODUCT LIST.

 

HOW DOES THE SHIPPING PROCESS WORK?

 We do not Ship Wholesale orders. You must arrange for your own transportation. We only deliver to customers within 35 miles from our warehouse 5 Mile Rd Redford Michigan 48239. 

WHAT IS OUR LEAD TIME FOR Pick-Up?

Your order will be available within 48 hours from receiving the payment.

DO WE HANDLE BACK ORDERS?

No, customer will have to re-order.

WHAT IS OUR RETURN POLICY?

Customers who wish to return their merchandise because they are simply not satisfied with the item(s) may do so within 5 business days from the date of receiving the purchased products. we stand behind our products but in some cases customers will bear the cost of return shipping and a 20% restocking fee.

contact your sales rep to get your returns started.

Please note items must be in resalable condition.

HOW DO WE HANDLE DAMAGED ITEMS?

In the unfortunate case of damaged products such as crushed, opened, or missing cartons must be noted on the drivers receipt at time of delivery.

Reporting Claims

Claims for lost, damaged or defective merchandise must be reported to your sales representative within 2 business days of the receipt of the purchase. email a list of the damaged, defective or missing items numbers, quantities and a brief explanation of damaged items with pictures to info@thesuperianbreadshop.com

All claims take approximately one weeks to process and determined on a case-by-case basis.